HomeWiz is committed to preserving the privacy of all visitors to this website.
By browsing this site, you consent to the collection, use and transfer of your information under the terms of this policy.
When you visit this website, you may be asked to provide certain information about yourself including your name or contact details. We may also collect information about the following:
Your information will enable us to provide you with access to all parts of our site. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may also use your information for all or any of the following purposes:
The information you provide to us will be held on our computers in the UAE and may be accessed by or given to our staff working outside the UAE and third parties including companies are located outside the UAE who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
All personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties other than for the purposes stated above
Some of the advertisements you see on the site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. By using our services, you acknowledge that you agree with our terms and conditions and policies.
Please note that bookings can be made only at a minimum of 24 prior to the appointment. Bookings made before this are dependent on availability and may be subject to the below.
Homewiz reserves the right to cancel/reschedule the service due to non-availability of resource or logistics issues by issuing 24 hours’ notice to you.
Please note that booking or cancellation request for services to be provided on Saturday to Monday must be given before the close of business on the preceding Thursday.
If you want to cancel your booking, you are required to give a minimum of 24 hours' notice of cancellation. Any cancellations with less than 24hours notice is non-refundable. The notification must be in written format and sent to info@homes-wiz.com We reserve the right to levy a charge of up to AED 100 to cover any relevant administrative expenses.
Once your cancellation request is received and approved, then the refunds will be done only through the Original Mode of Payment, within a certain amount of days.
For on spot cancellation or no show/no access, the full amount will be charged.
Due to unforeseen circumstances or logistical issues/availability, please do note that the professional may be delayed by or arrive early by a maximum of 30 minutes. Please ensure that you are available at your premises in case of the above.